Frequently Asked Questions
Everything you need to know about shopping with Freckled Poppy.
How long will it take for my order to ship?
We pride ourselves on lightning-fast shipping! Most orders are processed and shipped within 1-2 business days from our warehouse.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns for store credit within 14 days of the delivery date, provided items are in original condition with tags attached.
How do I know what size to order?
Sizing can vary between brands, so we provide detailed fit videos and descriptions for every item. We recommend checking the specific 'Fit' section on the product page for the most accurate guidance.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout.
Can I change or cancel my order after it's placed?
Because we process orders so quickly to get them to you, we are unable to make changes or cancellations once an order has been submitted. Please double-check your cart and shipping address before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Sezzle and Afterpay, allowing you to shop now and pay later.